Many charities are not able to gain sufficient funding from government or business to support their overheads. Fundraising for Charities is a necessity and one that isn’t as easy as one might think.
Technology has come to the rescue and can really help organisations improve their fundraising efforts and the solutions they provide to their volunteers and contactSPACE is the ideal solution. Lets answer some of the common questions of organisations wanting to embark on a call based fundraising campaign.
How can I train all those Volunteers on what to say?
contactSPACE CallGuides® can make a huge difference. They provide the volunteers with the details of what the campaign is all about, what to say and allow them to easily take the donation over the phone. Another benefit is volunteers will have a much more enjoyable time as contactSPACE does the dialing for them and makes the job fun.
We don’t have the space or phones for all the volunteers
Often Charities do not have the facilities for call based fundraising. contactSPACE has the solution, being a cloud contact centre technology solution, volunteers can log in from their home. All calls are made through their browser so there is nothing to install and with the help of the CallGuides®, they will know what to say. (For more details on how contactSPACE can help with remote volunteers read this article Mobile Contact Centre)
How do I coordinate all the volunteers to make sure they know when they are scheduled on?
You can use contactSPACE to call all your volunteers to let them know when they are scheduled and where they need to be.
If you work in a charity and are looking for a solution to help improve your fundraising efforts, why not give contactSPACE a call to understand more and find out if it is a good fit for your organisation.
